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Tchat N Sign Solutions is a Canadian fintech based in Alma, Saguenay–Lac-Saint-Jean. We build compliant communication tools for Canadian financial advisors and firms. Hosted in Canada, certified SOC 2 Type II and ISO 27001.

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  • [email protected]
  • 1 (844) 972-0420
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  • 375 Boulevard De Quen,
    Alma, Quebec, G8B 5P2
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© 2026 Tchat N Sign. All rights reserved.

CanadaMade in Canada

Mortgage Brokerage

From Prospect toNotary Signing

For mortgage brokers and brokerages, an adaptable workflow tailored to your reality, from document collection to secure lender submission.

Book a demoSee the Workflow
  • Processing Time
  • Secure 2FA Delivery
  • Canadian Data

One mortgage file

At the notary
  • MonIncome documents receivedstatements and appraisals, on file
  • TueLoan application signedAATL certificate, consents included
  • TueSubmitted to the lendersecure 2FA email, receipt confirmed
  • ThuApproval receivedclient notified, real-time status
  1. Communications

    Omnichannel prospect contact

  2. AI Client Portal

    Automated pre-qualification

  3. Qualification

    Borrowing capacity calculation

  4. Document Collection

    Income, assessments, statements

  5. Signature

    Loan application, consents

  6. Lender Submission

    Secure email with 2FA

  7. Approval Tracking

    Real-time status updates

  8. Follow-up

    Post-approval, satisfaction

Proposed Workflow

An Adaptable Workflow for Your Reality

  1. 1

    Communications

    Omnichannel Contact

    Reach prospects and clients through their preferred channel. Every interaction is archived for compliance.

    • SMS, email, secure chat, VoIP, unified inbox
    • Automated follow-up sequences
    • Template library for mortgage scenarios
    • Full conversation history with audit trail
    <30s
    Response Time
    100%
    Archived
    • Omnichannel
    • SMS
    • VoIP
    • Archiving
  2. 2

    AI Client Portal

    Automated Pre-QualificationSoon

    Clients interact with an AI-powered portal to pre-qualify, calculate borrowing capacity, and see which documents are needed.

    • AI-powered pre-qualification questionnaire
    • Real-time borrowing capacity calculation
    • Personalized document checklist
    • Seamless handoff to broker for detailed analysis
    5 min
    Pre-Qual Time
    AI
    Powered
    • AI Portal
    • Pre-Qual
    • Calculator
  3. 3

    Qualification

    Income & Credit AssessmentSoon

    AI-assisted income verification, credit assessment, and debt ratio analysis. Structured data extraction from uploaded documents.

    • AI extraction from pay stubs, T4s, NOAs
    • Automated debt ratio calculation (GDS/TDS)
    • Credit bureau integration support
    • Structured qualification summary for lender submission
    -60%
    Processing
    AI
    Extraction
    • GDS/TDS
    • AI Extraction
    • Credit
  4. 4

    Document Collection

    Income, Assessments, Statements

    Secure collection of all required mortgage documents. AI-powered extraction, validation, and pre-fill reduces manual work.

    • Secure document upload portal
    • AI extraction from income statements, tax notices
    • Automatic completeness validation
    • Pre-fill lender forms from extracted data
    -70%
    Manual Entry
    100%
    Secure
    • Secure Upload
    • AI Extraction
    • Validation
  5. 5

    Signature

    AATL-Certified E-Signature

    Loan applications, lender forms, consents, and disclosures, all signed electronically with AATL certification.

    • AATL-certified signatures, trusted by Adobe
    • Handwritten-style signature rendering
    • Multi-document signing session
    • Automatic fax delivery to lenders
    <1 min
    Per Document
    AATL
    Certified
    • AATL
    • OneSpan
    • Auto-Fax
  6. 6

    Lender Submission

    Secure Email with 2FA

    Send the complete mortgage file to lenders via secure email. The lender authenticates with 2FA to access documents, no lender portal required.

    • Secure encrypted email delivery
    • 2FA authentication for lender access
    • Complete file formatted and ready to submit
    • Delivery confirmation tracking
    Multi
    Lenders
    Real-Time
    Tracking
    • Secure Email
    • 2FA
    • Tracking
  7. 7

    Approval Tracking

    Real-Time Status Updates

    Track the approval process in real time. Communication between lender, broker, and client flows through one unified platform.

    • Real-time approval status dashboard
    • Lender ↔ broker ↔ client messaging
    • Automated condition tracking and reminders
    • Document request management
    Live
    Status
    3-way
    Communication
    • Dashboard
    • Real-Time
    • Conditions
  8. 8

    Follow-up

    Post-Approval & Retention

    Automated post-approval workflows. Satisfaction surveys, renewal reminders, and referral programs to build long-term client relationships.

    • Automated satisfaction surveys
    • Mortgage renewal reminders (3-6 months before)
    • Referral program integration
    • Client lifecycle tracking
    Auto
    Reminders
    +25%
    Referrals
    • Retention
    • Renewal
    • Referrals

100% Platform-Agnostic

Your mortgage CRM, your brokerage software, your lenders, TnS connects to everything. We build the custom connector for your workflow. No need to change your existing tools.

Security & Compliance

International Certifications

View Security Page

Ready to Streamline Your Brokerage?

Discover how TnS can automate your mortgage workflow while ensuring total compliance.

Book a demo