Mortgage Brokerage
From Prospect to Notary Signing
For mortgage brokers and brokerages — an adaptable workflow tailored to your reality, from document collection to secure lender submission.
-60%Processing Time
MultiSecure 2FA Delivery
100%Canadian Data
Communications
Omnichannel prospect contact
AI Client Portal
Automated pre-qualification
Qualification
Borrowing capacity calculation
Document Collection
Income, assessments, statements
Signature
Loan application, consents
Lender Submission
Secure email with 2FA
Approval Tracking
Real-time status updates
Follow-up
Post-approval, satisfaction
Proposed Workflow
An Adaptable Workflow for Your Reality
1
Communications
Omnichannel Contact
Reach prospects and clients through their preferred channel. Every interaction is archived for compliance.
SMS, email, secure chat, VoIP — unified inbox
Automated follow-up sequences
Template library for mortgage scenarios
Full conversation history with audit trail
<30s
Response Time
100%
Archived
OmnichannelSMSVoIPArchiving
2
AI Client PortalBeta
Automated Pre-Qualification
Clients interact with an AI-powered portal to pre-qualify, calculate borrowing capacity, and see which documents are needed.
AI-powered pre-qualification questionnaire
Real-time borrowing capacity calculation
Personalized document checklist
Seamless handoff to broker for detailed analysis
5 min
Pre-Qual Time
AI
Powered
AI PortalPre-QualCalculator
3
QualificationBeta
Income & Credit Assessment
AI-assisted income verification, credit assessment, and debt ratio analysis. Structured data extraction from uploaded documents.
AI extraction from pay stubs, T4s, NOAs
Automated debt ratio calculation (GDS/TDS)
Credit bureau integration support
Structured qualification summary for lender submission
-60%
Processing
AI
Extraction
GDS/TDSAI ExtractionCredit
4
Document Collection
Income, Assessments, Statements
Secure collection of all required mortgage documents. AI-powered extraction, validation, and pre-fill reduces manual work.
Secure document upload portal
AI extraction from income statements, tax notices
Automatic completeness validation
Pre-fill lender forms from extracted data
-70%
Manual Entry
100%
Secure
Secure UploadAI ExtractionValidation
5
Signature
AATL-Certified E-Signature
Loan applications, lender forms, consents, and disclosures — all signed electronically with AATL certification.
AATL-certified signatures (GlobalSign RSA 4096-bit)
Handwritten-style signature rendering
Multi-document signing session
Automatic fax delivery to lenders
<1 min
Per Document
AATL
Certified
AATLOneSpanAuto-Fax
6
Lender Submission
Secure Email with 2FA
Send the complete mortgage file to lenders via secure email. The lender authenticates with 2FA to access documents — no lender portal required.
Secure encrypted email delivery
2FA authentication for lender access
Complete file formatted and ready to submit
Delivery confirmation tracking
Multi
Lenders
Real-Time
Tracking
Secure Email2FATracking
7
Approval Tracking
Real-Time Status Updates
Track the approval process in real time. Communication between lender, broker, and client flows through one unified platform.
Real-time approval status dashboard
Lender ↔ broker ↔ client messaging
Automated condition tracking and reminders
Document request management
Live
Status
3-way
Communication
DashboardReal-TimeConditions
8
Follow-up
Post-Approval & Retention
Automated post-approval workflows. Satisfaction surveys, renewal reminders, and referral programs to build long-term client relationships.
Automated satisfaction surveys
Mortgage renewal reminders (3-6 months before)
Referral program integration
Client lifecycle tracking
Auto
Reminders
+25%
Referrals
RetentionRenewalReferrals
Security & Compliance
View Security Page International Certifications
Ready to Streamline Your Brokerage?
Discover how TnS can automate your mortgage workflow while ensuring total compliance.