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Tchat N Sign Solutions is a Canadian fintech based in Alma, Saguenay–Lac-Saint-Jean. We build compliant communication tools for Canadian financial advisors and firms. Hosted in Canada, certified SOC 2 Type II and ISO 27001.

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© 2026 Tchat N Sign. All rights reserved.

CanadaMade in Canada

Insurance Operations

Accelerate YourInsurance Operations

For service providers, TPAs, and operations teams, streamline every step from order intake to carrier delivery with AI-powered automation.

Book a demoSee the 5 Streams
  • Processing Time
  • AI Interviews
  • Type II Certified

One order's journal

Delivered to carrier
  • 08:47Order receivedAPS form, file opened
  • 09:12Signed by the professionalAATL certificate, identity verified
  • 09:15Faxed to the carrierrequired format, delivery receipt
  • 09:16Archived to the filecomplete audit trail, compliant

5 Streams

Five Integrated Streams

Each stream addresses a critical operational bottleneck. Deploy individually or as a complete solution.

01

E-Signature & Compliant Delivery

AATL e-signature, automatic fax to carrier, compliant archiving for APS, SAAQ, and all insurance forms.

02

Smart Professional Portal

Intelligent forms, simplified authentication, flexible submission, AI validation for physicians and professionals.

03

AI Interview Agent

24/7 telephone interviews, multilingual, medical and insurance domain expertise, unlimited capacity.

04

Secure Team Communications

Bidirectional sync with existing systems, internal chat, real-time tracking, compliance archiving.

05

Verified RCS Messaging

Verified brand messaging, action buttons, read receipts, higher engagement than SMS.

Stream Details

Deep Dive Into Each Stream

  1. 1

    E-Signature & Delivery

    Stream A, Compliant Document Workflow

    Eliminate paper-based workflows. Documents are signed electronically with AATL certification, automatically faxed to the carrier in the required format, and archived for compliance.

    • AATL-certified signatures with handwritten-style rendering
    • Automatic fax delivery to carriers post-signature
    • PAdES + CAdES format with RFC 3161 timestamps
    • 7-year compliant archiving with full audit trail
    • Support for APS, SAAQ, insurance forms, consent forms
    <30s
    Signature Time
    100%
    Auto-Delivery
    • AATL
    • OneSpan
    • Auto-Fax
    • PAdES
  2. 2

    Smart Portal

    Stream B, Professional Data Collection

    A secure portal for physicians and professionals to submit medical evidence, reports, and forms. Simplified access (QR code, secure link, SSO), intelligent form validation, and flexible submission options.

    • Simplified authentication, QR code, secure link, or SSO
    • Intelligent form pre-fill and validation
    • Multi-format submission (upload, scan, type)
    • AI-powered data extraction and verification
    • Real-time status tracking for all parties
    +40%
    Completion Rate
    -50%
    Processing Time
    • QR Code
    • AI Validation
    • Multi-Format
    • Real-Time
  3. 3

    AI Interview Agent

    Stream C, Automated Telephone Interviews

    An AI-powered telephone agent that conducts insurance interviews 24/7 in multiple languages. Domain expertise in medical and insurance terminology, unlimited concurrent capacity.

    • 24/7 availability, no scheduling needed
    • Multilingual (English, French, + configurable)
    • Medical and insurance domain expertise
    • Structured data extraction from conversations
    • Seamless handoff to human agents when needed
    24/7
    Availability
    ∞
    Concurrent Capacity
    • AI Agent
    • Multilingual
    • Medical NLU
    • 24/7
  4. 4

    Team Communications

    Stream D, Secure Internal Coordination

    Bidirectional sync with the software already in place at your organization. Internal team chat, case assignment, real-time tracking, all within compliance boundaries.

    • Bidirectional sync with your existing software
    • Internal team chat with case context
    • Automated case routing and assignment
    • Real-time dashboards and SLA monitoring
    • Full audit trail for all communications
    2-way
    System Sync
    Real-Time
    Tracking
    • Agnostic
    • Bi-Sync
    • API
    • SLA
  5. 5

    Verified RCS Messaging

    Stream E, Next-Gen Client Engagement

    Replace SMS with verified brand messaging. Action buttons, read receipts, and rich media, all with carrier-verified sender identity for higher trust and engagement.

    • Carrier-verified brand identity
    • Rich media, action buttons, carousels
    • Read receipts and delivery confirmation
    • Fallback to SMS for non-RCS devices
    • Higher open rates vs traditional SMS
    3x
    Engagement vs SMS
    ✓
    Verified Sender
    • RCS
    • Verified
    • Rich Media
    • Fallback SMS

Integration

Connects to Your Existing Stack

TnS doesn't replace your systems, it connects to them. Bidirectional sync ensures data flows seamlessly between TnS and your operational tools.

  • Your current systems (bidirectional sync)
  • SharePoint & OneDrive
  • Underwriting platforms
  • Claims management systems
  • Custom proprietary back-office
  • Any REST/SOAP API endpoint

100% Platform-Agnostic

No matter what software your team uses today, TnS plugs right in. We build the custom connector for your stack. No migration, no disruption.

Security & Compliance

International Certifications

View Security Page

Ready to Accelerate Your Operations?

Discover how TnS can transform your insurance operations with AI-powered automation and seamless integration.

Book a demo