Tchat N Sign
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Tchat N Sign Solutions is a Canadian fintech based in Alma, Saguenay–Lac-Saint-Jean. We build compliant communication tools for Canadian financial advisors and firms. Hosted in Canada, certified SOC 2 Type II and ISO 27001.

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  • support@tchatnsign.com
  • 1 (844) 972-0420
  • SMS: (581) 203-0665
  • 375 Boulevard De Quen,
    Alma, Quebec, G8B 5P2
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© 2026 Tchat N Sign. All rights reserved.

CanadaMade in Canada

The only telephony that turns your calls into data

VoIP telephony with echo cancellation, call recording and native integration with your financial ecosystem

  • Mobile app
  • Web interface
  • Physical desk phone

Starting from $25.95 CAD/month

Calculate my plan

Traditional VoIP

CallRecorded...
somewhereLost in
the system
  • Recordings
    unavailable
  • No link with CRM
  • Tedious manual search

Tchat N Sign Telephony

CallTchat N SignArchivedCompliant
  • Call
    recording
  • Integrated
    CRM
  • Instant smart
    search
VS

Included Features

Complete telephone system, with messaging, advanced call management, HD quality and over 20 professional features included.

BASIC SYSTEM

  • Reliable and redundant telephone system
  • HD voice quality
  • Advanced 911 services
  • Failover call forwarding

MESSAGING

  • Voice messages in Tchat N Sign
  • Voicemail to email
  • Company directory

CALL MANAGEMENT

  • Caller ID
  • Call waiting
  • Music on hold
  • Attended call transfer
  • Blind call transfer
  • Simultaneous ringing
  • Call forwarding
  • Call parking

ADVANCED FEATURES

  • Recording of incoming/outgoing calls in Tchat N Sign
  • Presence indicator
  • Extensions
  • Call group
  • Call sequence
  • Do not disturb
  • Anonymous call

Secure intelligent Assistant

Coming soon

Real-time transcription with speaker detection

Automatic summaries with follow-up actions

Voice sentiment analysis and advisor alerts

Complementary Modules

IVR Service

Popular

$5 CAD/month

Professional IVR Service

  • Customized interactive voice menu
  • Professional bilingual voice (FR/EN)
  • Smart call routing
  • Flexible option configuration
  • Detailed usage statistics

Virtual fax

$10 CAD/month

Complete Digital Fax

  • Send and receive faxes by email
  • Dedicated fax number included
  • Automatic document archiving
  • Receipt confirmation
  • Intuitive web interface

Additional line

$5 CAD/month

Additional Number

  • Local or toll-free number
  • Smart routing to teams
  • Customized operating hours
  • Distinct welcome messages
  • Separate statistics

Custom AI voice

$35 CAD

Installation add-on, one-time fee

  • You send us the text of your messages
  • AI-generated voice, in French and English
  • Set up on your IVR by our team
  • Each text change: $35

Regulatory E911 Service

$0.95 CAD/month

911 Emergency Service

  • Canadian regulatory compliance
  • Automatic geolocation
  • Routing to local emergency centers
  • One service per team, required with voice
  • Automatic address updates

VoIP Plan Calculator

Customize your solution and see costs in real time

Complete telephone installation

Complete professional installation including system configuration, user station programming, user training and commissioning of your business telephone solution.

  • Telephone system configuration
  • User station programming
  • Complete team training
  • Professional commissioning

$90 CAD

One-time fee

VOIP USERS
1

$25.00 × 1 = $25.00/month

ADDITIONAL LINES
0

$5.00 × 0 = $0.00/month

Mandatory services:
Professional VoIP Installation: $90 CAD (one-time)Regulatory E911 Service: $0.95 CAD/month

Startup Fees

(one-time)

$90.00 CAD

Monthly Fees

(recurring)

$25.95 /month

Order this configuration

Frequently Asked Questions about VoIP Telephony

Everything you need to know about our telephone solution for advisors

  • Complete installation typically takes between 1 and 2 hours. Our team configures the system, programs your stations, and trains your users in a single session.

  • Our system integrates natively with Equisoft/connect to sync your client data and automatically record all your calls in your CRM. Configuration is done during initial installation.

  • Yes, absolutely! We handle the transfer of your current number to our system without service interruption. The process typically takes 2 to 5 business days.

  • Technical support is included in your plan. You have access to our team by phone, email, and live chat during business hours. 24/7 emergency support available as an option.

  • Our system is designed to meet Canadian requirements, including PIPEDA and CRTC rules. Recordings are secured and archived.

  • Your data is hosted on Microsoft Azure servers in Canada (Toronto and Québec City). Data from our VoIP services (including caller identification, date, time and duration of the call) may be processed or stored in the United States, as our privacy policy explains.